Comments for Tata Sky - Contact Details

Comments for
Tata Sky - Contact Details

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Nov 29, 2008
Rating

Tatasky Customer service is pathetic
by: Anonymous

I don't know why tata sky hires people who can neither understand hindi nor basic english... when u try n explain ur package details to them, they repeat it so many times to u for confirmation that u start worrying if there is some problem in the pack... Half the time u have to be searching for a number to call them, which is not available on their website... n luckily if u get to have a number, a long advertisement is all that u get. Many a times I've heard the ad for more than 15 mins and then the call gets disconnected. The last time I called in to recharge my account, the lady who answered the call, took the call and then said nothing... after long when I said hello, she says... just 2 mins ok... I held on to the call... again the same response from her... Its really frustrating. I hope the Tata Sky team takes all this to their notice n I really hope their calls are recorded n heard by someone who can help the situation

Nov 19, 2008
Rating

Non-delivery of Tata Sky Digicomp etc. purchased online
by: Anonymous

On Nov.10, 2008 evening I visited the www. tatasky.com site and saw the foloowing Festive Offer (within quotes below):
"Tata Sky digicomp + Standard installation + 400 days subscription to Super Saver Pack OR 365 days subscription to South Jumbo Pack - Rs.3999/- only.
And if you buy online using your credit card, enjoy further savings of Rs.300 by getting :
4 months free subscription to Lifestyle Gold Pack + 4 months free subscription to Education Gold Pack."

Immediately, I went for online purchase by using my Credit Card and selecting "Digicomp+Std. Installation+400 days subscription to Super Saver Pack."

In this process I provided my complete postal address at Visakhapatnam and mobile no.(098665-16424)and email id (dashguptapartha@yahoo.com)and Rs.3999/- got debited to my Credit Card.

At the end following message appeared on the computer screen (in quotes):

"Your transaction was successful.
Consider the below mentioned transaction id as SR number for future reference.
Tata Sky Transaction ID : DS1011081000006491
BillDesk Transaction ID : MCMT0811276466
Ban Transaction ID : 525474"

After that, in next 9 days (till this 19.11.08) the Delivery of the Items have not been made to my address. Every time I call the Tata Sky Helpline in Hyderabad (nos. 1-860-4256633 or 040-66006633), either the person at other end is unable to find out my order from above referred Transaction ID / SR no. OR even if one is able to trace it out, it is told to me that delivery will take place shortly. Even none of them can tell when the item will be couriered or if I wish to send a written communication on this, what are the Tata Sky address or email id. Even one lady told me I need to log in to the site and order it again without understanding that, if I order again, it will be a fresh order and I shall have to pay again.

Can anybody in Tata Sky, help me in getting the early delivery and convey the same to the given email id?

Regards,

Partha Das Gupta
HPCL, Visakhapatnam

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Nov 19, 2008
Rating

Submitted by: Anonymous

Title

Comment
On Nov.10, 2008 evening I visited the www. tatasky.com site and saw the foloowing Festive Offer (within quotes below): "Tata Sky digicomp + Standard installation + 400 days subscription to Super Saver Pack OR 365 days subscription to South Jumbo Pack - Rs.3999/- only. And if you buy online using your credit card, enjoy further savings of Rs.300 by getting : 4 months free subscription to Lifestyle Gold Pack + 4 months free subscription to Education Gold Pack." Immediately, I went for online purchase by using my Credit Card and selecting "Digicomp+Std. Installation+400 days subscription to Super Saver Pack." In this process I provided my complete postal address at Visakhapatnam and mobile no.(098665-16424)and email id (dashguptapartha@yahoo.com)and Rs.3999/- got debited to my Credit Card. At the end following message appeared on the computer screen (in quotes): "Your transaction was successful. Consider the below mentioned transaction id as SR number for future reference. Tata Sky Transaction ID : DS1011081000006491 BillDesk Transaction ID : MCMT0811276466 Ban Transaction ID : 525474" After that, in next 9 days (till this 19.11.08) the Delivery of the Items have not been made to my address. Every time I call the Tata Sky Helpline in Hyderabad (nos. 1-860-4256633 or 040-66006633), either the person at other end is unable to find out my order from above referred Transaction ID / SR no. OR even if one is able to trace it out, it is told to me that delivery will take place shortly. Even none of them can tell when the item will be couriered or if I wish to send a written communication on this, what are the Tata Sky address or email id. Even one lady told me I need to log in to the site and order it again without understanding that, if I order again, it will be a fresh order and I shall have to pay again. Can anybody in Tata Sky, help me in getting the early delivery and convey the same to the given email id? Regards, Partha Das Gupta HPCL, Visakhapatnam

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Aug 19, 2008
Rating

Tata Sky address and phone number
by: Anonymous

If you are not satisfied with the response that you get from the Tatasky call center you can directly approach Tata Sky on the following address and phone number:

Tata Sky Limited
Bombay Dyeing 3rd Floor
Pandurang Budhkar Road
Worli, Mumbai-400025
Phone - 022-66133000(Board line)

Jun 04, 2008
Rating

its good
by: gurvinder

i like it nothing like that

May 30, 2008
Rating

Double Trouble - Tata Sky call center
by: Anonymous

Man !! it takes hell lot of time to get connected to a person at the call center desk. Whats more annoying is some "Active Whizkid..." promotional tape keeps hitting your ears repeatedly until you go mad.

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