on 2.2 2012 icalled tata sky helpline no to deactivate my active english package,no action was taken again icalled on 4.2.12 and 5.2.12 and was promised that it would be deactivated in 4 hrs but till now no action has been taken.all the executives are liars and cheats who are making money by cheating their customers
Feb 02, 2012 Rating
PATHATIC SERVICE TATASKYNEW by: Anonymous
WORSE THAN A GOVT DEPT.
Patch in center of screen-message envelope not removed for over ten hours.call center STD calls are hanged up ABRUPTLY BY OPERATOR-wasting std charges of tatasky subscribers.
DO NOT BUY TATASKY AT ALL.ITS JUST THE NAME "TATA" YOU BUY IT AND IY WILL TELL YOU TATA
Jan 17, 2012 Rating
TEN CRICKETNEW by: Anonymous
I WENT TO WATCH TEN CRICKET FREE ON TATA SKY
Jan 14, 2012 Rating
SPARK PUNJABINEW by: Anonymous
I WANT TO WATCH SPARK PUNJABI ON TATA SKY
Jan 06, 2012 Rating
UTV WOLD MOVIENEW by: Anonymous
I WANT TO WATCH UTV WOLD MOVIE
Jan 02, 2012 Rating
MH1 NEWSNEW by: Anonymous
I WANT TO WATCH MH1 NEWS ON TATA SKY
Jan 02, 2012 Rating
M TUNES HDNEW by: Anonymous
I WANT TO WATCH M TUNES HD ON TATA SKY
Jan 01, 2012 Rating
ETC PUNJABINEW by: Anonymous
I WANT TO WATCH ETC PUNJABI ON TATA SKY
Dec 31, 2011 Rating
ZINGNEW by: Anonymous
I WANT TO WATCH ZIG ON TATA SKY
Dec 31, 2011 Rating
GET PUNJABINEW by: Anonymous
I WANT TO WATCH GET PUNJABI ON TATA SKY
Dec 31, 2011 Rating
ZINGNEW by: Anonymous
I WANT TO WATCH ZIG ON TATA SKY
Dec 31, 2011 Rating
ACTIVE SPORTSNEW by: Anonymous
I WANT TO WACTH ACTIVE SPORTS ON TATA SKY
Dec 30, 2011 Rating
ZINGNEW by: Anonymous
I WANT TO WATCH ZING ON TATA SKY
Dec 30, 2011 Rating
7 SEANEW by: Anonymous
I WANT TO WACTH7SEA ON TATA SKY
Dec 30, 2011 Rating
STAR GOLD HDNEW by: Anonymous
I WANT TO WACTH STAR GOLD HD ON TATA SKY
Dec 30, 2011 Rating
ZINGNEW by: Anonymous
I WANT TO WATCH ZING ON TATA SKY
Dec 29, 2011 Rating
WROST BAD THATKLASS SERVICENEW by: Anonymous
SIR I HAVE MANY TIME REQUEST TATA SKY CHANNLE ZEE ACTION ADDING REQUEST TATA SKY DATE 4 DAYS ADDING THIS CHANNEL TATA SKY
Dec 29, 2011 Rating
WROST BAD THATKLASS SERIVICENEW by: Anonymous
SIR I HAVE MANY TIMES REQUEST TATA SKY CHANNLE SONIC ADDING REQUEST TATA SKY DATE 4DAYS ADDED THIS CHANNEL TATA SKY.
Dec 29, 2011 Rating
ZEE TV HDNEW by: GAGANDEEP SINGH
ZEE TV HD IS HD CHANNELS PLESE AVABLEM ZEE TV HD ON TATA SKY.
Dec 29, 2011 Rating
sky movies hdNEW by: GAGANDEEP SINGH
SKY SPORTS CHANNEL IS U.K LONDON CUNTANEY THE ENGLIES MOVIES CHANNEL.
Dec 03, 2011 Rating
Worst Aftersale Service by Tata SkyNEW by: Amit Gaikwad
I am a Tatasky HD Settop box user. I have been facing some issue with Audio & video since October 2011 and made several calls to the call center but i got nothing apart from their assurance which was useless.
Even after 7-8 visits of Tatasky executives they were not successfull to resolve the compaint.
Really worst service.
Please dont get trapped in their rosy advertisment, else your life will really be "Zinga lala"
Nov 17, 2011 Rating
Tata Sky CS patheticNEW by: Snigddha Mishra
The customer support of tata sky is a sham. As they are just talk and no information. Parrots who repeat from a script, do not hear what the customer is stating and so can't grasp the problem. They also charge for relocation and the wire used without informing about it, and then have the nerve to be rude.
Am trying to take the matter up with higher offecials, lets see how that works out. But a suggestion to future customers.....don't go for it.
Oct 29, 2011 Rating
Brust services by TATANEW by: Amit Singh
there is some issue in my device singnal were not coming i loged the call on 26th after 4 days no responce from thire side even i call to customer care they were saying i talk to you and this call has scheduled for this date, when i asked them whome you talked with excutive said there is nothing mention such.
realy tata sky is poor service provider...
Oct 29, 2011 Rating
Brust services by TATANEW by: Amit Singh
there is some issue in my device singnal were not coming i loged the call on 26th after 4 days no responce from thire side even i call to customer care they were saying i talk to you and this call has scheduled for this date, when i asked them whome you talked with excutive said there is nothing mention such.
realy tata sky is poor service provider...
Oct 21, 2011 Rating
how customers trust the nameNEW by: Anonymous
I have a tata sky from almost last 5 years when no one used to spend
so much or trust DTH technology. Even my family had a thought before
going for this technology, but when we heard that SKY is collaborating
with TATA, we didnt had a single doubt about it. And there we go, we
started using tata sky from Jan'11.
Every time we have to get it recharged, we take an year's subscription
because we always knew whenever TATA is gonna come up with a new plan,
they will keep in mind their existing customers. And tata has always
delivered more than I could have expected. I still remember the day I
came from my hostel & IPL match was about to start in 5mins, I called
the tata sky customer care & guess what I didnt missed a single ball.
HATTS OFF for those OLD DAYS.
But now when this new technology HD is launched, I expected the same
thing, so without even looking for the offers I bought a new HD TV &
when I went to market to switch my tata sky to the latest one I was
shocked. The price offered by agent was 2400rs & 300rs will be reduced
for old setup box. I thought I am very customer of tata sky & if I
will contact them directly they will have something for a TRUE & OLD
CUSTOMER, to my disappointment the price quoted by Tata sky was higher
than that agent quoted to me 2600rs & 300rs same deductions. Is this
how tata is gonna treat their old customers.
If this is happening now I wonder what will happen when Ratan Tata
will leave. I even used tata broadband & now I am using a photon plus
& trust me I didnt even had a second thought when I was looking for a
mobile broadband connection.
Oct 04, 2011 Rating
Ugly and cheap Serivce by TataSky- BangaloreNEW by: Parmanand Singh
I am having the signal problem from last 10 days I am not able to watch channels. It says "no signals", called up so many time, had to argue with customer care and had some ugly discussion with floor supervisor. looks like they are getting money not to work and cheat the customers. It looks like corruption is in private sector compare to public sector. Looks like we will have to take help from ANNA. Get well soon TATASKY otherwise it will impact you very badly to you guys. start working; days are gone now. Sleeping will not help.
Very cheap and ugly service. Damn! tatasky!
Guys, Please spread this information to everyone. we need to save people money and valuable time. we were the victim of tatasky; hope this post will save some people. SAY NO NO NO to TATASKY.
Sep 13, 2011 Rating
TATA SKY CHOR COMPANYNEW by: Anonymous
I HAD PAID FOR 4 CONNECTIONS ON8.8.11 AFTER MORE THAN100 CALLS TO JAIPUR OFFICE/TOLLFREE CUSTCARE NOTHING HAS BEEN RESOLVED NO SET OF BOX INSTALLED IT IS A HOTEL PROJECT ALL OFFICIALS ARE FAKE VERDICT
Sep 03, 2011 Rating
Worst service by Tata Sky.NEW by: Sanjay Pradhan
On 20.06.2011 I requested Tata Sky for re-location of my connection. I was following up the matter every day conteniously for 10 days both by mail and call to customer care centre but in vain. Ultimately I had to get the job done privately but shamelessly Tata Sky charged me for the job they had not attended.
Top have consistancy in the performance I am experiencing the same delay for my complaint of DG com not receiving signals since 31.08.2011. Although I am following up the matter since last 4 days getting only assurance. I think I have made mistake in renewing my Tata Sky connection by paying yearly subscription.
Sep 01, 2011 Rating
Please Ignore TATASKYNEW by: Meenakshi Sundaram
I have shifted my house and trying to get fixed in my new location for past 3 weeks and nothing is moving, now a days I am getting irritated when the cs guy tells me that we are here to help, nothing is true and nothing is properly co-ordinated for them. real bunch of fools sitting as cs executives over there. PLEASE IGNORE THIS SERVICE>>>
Sep 01, 2011 Rating
Tata Sky not respondingNEW by: Saroj
Hi ,
My TATA Sky connection is not functioning since last five days.
1.I registed a complaint on 28th and the executive said, someone will visit in next 24 hours.
2. I called on29th atabout 5:30 PM, executive said someone will come between 6-7 PM.
3. Called again at 7:30 PM on 29th. Came to know that someone will be coming in next 24 hour
4. Called on 30th Aug, executive said another 24/48 hour. when I said I am getting frusted, Customer Care Executive offered me to cancel my service.I informed then, if you can not serve please cancel and refund my full money back. No reply.
5. Logged a ticket on Tata Sky saying the same as point 4 above, no reply.
6. Called Tata Sky executive on 1st September, got to know that some senior executive will call me in 30 mins, but no reply yet.
Any suggestion how to deal with these people ? Eiter I want my problem to be rectified or a communication saying they can not rectify and then I can switch to different provider ?
Thanks and Regards,
Saroj
Aug 15, 2011 Rating
WROST BAD THATKLASS SERVICENEW by: Anonymous
SIR I HAVE MANY TIMES REQUEST TATA SKY CHANNAL B4U MUSIC B4U MOVIES ZEE PREREMERE ZEE ACTION ZEE SMYILE AND MANY MORE CHAANAL ADDING REQUEST TATASKY SINCE 2007 TILL DATE BUT NOT ADDED THIS CHANNAL TATA SKY I SUGESTED YOU PLEASE DONT PURCHESE TATA SKY
Aug 11, 2011 Rating
tata sky Fraud companyNEW by: sudipta mishra
Tatasky is a fraud company, Every dht have toll free no but tatasky does not have. He commites but not do's. Take money but do't gives the service for more details contact me on my mobile 9437366162
Aug 03, 2011 Rating
Bad serviceNEW by: James
this is to inform the bad service of tata sky in terms of service.3 days have passed but still the engineers have not resolved the problem.
Jul 27, 2011 Rating
FASTES SERVISES IN THE WORLD TATASKY....NEW by: SHAIKH
TATASKY IS ONE OF THE FASTEST SERVISES ENGINE IN ALL OVER INDIA WITH MY EXPRIANSES ..M GETTING NO SIGNAL PROBLEM .. I CALLED COSTUMER CARE AND THE EXECUTIVE OF THE COSTUMER CARE RESPONSE IN FEW SECOND AND HE TOLD ME THAT ENGENEER WILL VISIT @ UR REGESTER ADDRESS IN 4 HOURS BUT THATS AMAZING AS I DROP THE CALL OF COSTUMER CARE EXECUTIVE ..AFTER 10 MINUTES I RECIVE 1 CALL FROM TECHNICAL DEPARTMENT OF TATASKY AND HE ASKED ME HELLO DEAR SIR R U FACING ANY PROBLEM IN TATASKY I TOLD THE EXECUTIVE YES SIR M FACING NO SIGNAL PROBLEM IN MY TATASKY ...SO HE ASKED ME CAN WE VISIT AT UR REGESTER ADDRESS RIGHT.. I TOLD PLZ SIR COME FAST AND SOLVE MY NO SIGNAL PROBLEM ..HE TOLD ME SURE SIR IL BE THR IN 30 MINUTES ...AND NOT EVEN HE COME IN 30 MINUTES ALSO SOLVE MY NO SIGNAL PROBLEM IN 30 MINUTES ...VERY VERY GOOD TATASKY KEEP IT UP I M WIYH U GO ON ..FASTEST SERVISES IN ALL OVER THE WORLD TATASKY.... :):) ....
Jul 02, 2011 Rating
NON FUNCTIONING OF VIEWING CHANNELSNEW by: SHAMIM AHMAD
REF TATA SKY ID 1002645958 DGCOM NO 000015721798 JHARKHAND(GIRIDIH) TATA SKY DEALER NAME SANJIV KR SINGH . ON 29-06-2011 MORNING I FOUND SOME DEFECTS IN VIEWING THE CHANNEL BUT WAITED TILL EVENING IN THE HOPE OF NORMALCY .I RANG UP THE DEALER WHO ASSURED ME FOR SENDING HIS MAN .BUT AFTER REPEATED REQUESTS NO MAN WAS SENT THEN I WENT TO HIS SHOP ON 30-06-2011 AT 13.00 HRS.HE THEN SENT TWO UNSKILLED MEN WHO A AFTER CHECKING ONLY DIGICOM ANNOUNCED THAT IT BECAME OUT OF ORDER AND WITHIN 48 HRS DIGICOMIS TO BE REPLACED WITH Rs 350=00 TO BE DEDUCTED FROM DEPOSITED AMOUNT BUT TILL NOW NO RESULTS COULD FOUND INSPITE OF SEVERAL CONTACTS AND ASSURANCES THROUGH PHONES 04066006633 AND O17266006633 THIS THE FIFTH DAY i.e 03-06-2011 09 hrs MISS ANJUM SYED SENIOR MANAGER ASSURED THAT ENGINEER WILL COME TODAY BY 11 AM AFTER CONTACT EARLIER .IT ALSO DESERVES MENTION THAT ONE MONTHS BACK THIS DEALER HAD CHANGED THE MINIDISH AND CHARGED Rs 300 WITHOUT PAYMENT RECIEPT PLZ HELP
Jul 02, 2011 Rating
NON FUNCTIONING OF VIEWING CHANNELSNEW by: SHAMIM AHMAD
REF TATA SKY ID 1002645958 DGCOM NO 000015721798 JHARKHAND(GIRIDIH) TATA SKY DEALER NAME SANJIV KR SINGH . ON 29-06-2011 MORNING I FOUND SOME DEFECTS IN VIEWING THE CHANNEL BUT WAITED TILL EVENING IN THE HOPE OF NORMALCY .I RANG UP THE DEALER WHO ASSURED ME FOR SENDING HIS MAN .BUT AFTER REPEATED REQUESTS NO MAN WAS SENT THEN I WENT TO HIS SHOP ON 30-06-2011 AT 13.00 HRS.HE THEN SENT TWO UNSKILLED MEN WHO A AFTER CHECKING ONLY DIGICOM ANNOUNCED THAT IT BECAME OUT OF ORDER AND WITHIN 48 HRS DIGICOMIS TO BE REPLACED WITH Rs 350=00 TO BE DEDUCTED FROM DEPOSITED AMOUNT BUT TILL NOW NO RESULTS COULD FOUND INSPITE OF SEVERAL CONTACTS AND ASSURANCES THROUGH PHONES 04066006633 AND O17266006633 THIS THE FIFTH DAY i.e 03-06-2011 09 hrs MISS ANJUM SYED SENIOR MANAGER ASSURED THAT ENGINEER WILL COME TODAY BY 11 AM AFTER CONTACT EARLIER .IT ALSO DESERVES MENTION THAT THIS DEALER HAD CHANGED THE MINIDISH AND CHARGED Rs 300 WITHOUT PAYMENT RECIEPT PLZ HELP
May 20, 2011 Rating
Wrong titles of moviesNEW by: Anonymous
Please check and rectify the following immediately:-
You show the name of a movie on Malayalam channels like Asianet, Surya etc., but instead the movie broadcast is totally different!
What is happening ?
Rectify immediately please. I have paid for a service and I expect decent service - at least from the TATA brand!
May 20, 2011 Rating
Wrong titles of moviesNEW by: Anonymous
Please check and rectify the following immediately.
You show the name of a movie on Malayalam channels like Asianet, Surya etc., but instead the movie broadcast is totally different!
What is happening ?
Rectify immediately please. I have paid for a service and I expect decent service - at least from the TATA brand!
May 20, 2011 Rating
Wrong info provided on Malayalam moviesNEW by: Anonymous
I have regularly noticed that you show the name of a partiuclar movie on channels like Asianet and Surya, but the movie being broadcast is totally different.
THIS IS VERY BAD.
PLEASE RECTIFY IMMEDIATELY!
May 13, 2011 Rating
channels unavailableNEW by: nageswararao k
Hi Sir,
I want to inform you that "my queries" section in tatasky web portal is not working ,pls remove as early as possible it so that time is not wasted in writing comments/suggestions/requests & the customer care is really available? or just its a fun number?
regional channel telugu sapthagiri [doordarshan] is not available & most of the telugu channels available through cable networks are not available through tatatsky
pls do the needful
May 12, 2011 Rating
TATA SKY POOR CUSTOMER SERVICE IN JAMSHEDPURNEW by: AMIT SINGH
Dear All
It is information for, those are going to buy TATA SKY DTH connection at Jamshedpur.
I have a very bad experience regarding customer service of TATA SKY and it was really very poor in Jamshedpur.
Since last four days DIGICOM box is not working and customer care center are giving wrong in formations. They are telling that, our engineer will come at morning and those mornings never come.
So I decided to switch to other.
This is for information only.
Apr 02, 2011 Rating
Worst service indeed!!!!!!!NEW by: Anonymous
Tatasky customer service is as bad it possibly ever be. No customer rep is able to keep his/her promise....gaaaawd help Tatasky and its customers.
Apr 02, 2011 Rating
TataskyNEW by: Arunesh Shukla
Their customer service and escalation protocols is pathetic!
Apr 02, 2011 Rating
Endless wait for my HD Set top boxNEW by: Arunesh Shukla
This is so unreal! on 26th March 2011 I paid for my HD set top box - (btw, my 4th set top box at home)with firm assurance from the sales guy that my connection will be up before the Cricket Word Cup finals on 2nd April - at the latest! I wish i could lay my hands on him.
After 10 phone calls in past 36 hrs, begging pleading all involved, today April 2nd when World Cup final starts in couple of hours, I am still waiting to get a so called "call-back" from TataSky. This is height of poor customer service, especially when your customer is more than 5 years old.
I think its time for customers like me to switch DTH services. If someone at Tatasky is reading this feedback they can call me at 9810500274.
Arunesh Shukla
Mar 27, 2011 Rating
Worst ServiceNEW by: Anonymous
Very poor service, inefficient engineer.
Mar 13, 2011 Rating
Worst Experience - New Tatasky+HD ConnectionNEW by: Rajesh
I had the worst experience in my life by going for new TATA SKY HD connection in Bangalore. I will advise Aamir Khan to review his endorsement for TATA SKY.
I was surprised to see the same matching experience many others had with TATA SKY connection. Had i seen the reviews earlier I would never have approached these guys.
I approached through phone for a new connection on 6th March and I was told that it will take 48 hours, after completion of 48 hrs, when I contacted them they said it will take 72hrs, then I waited for that to complete. After 72hrs when I contacted they said, there is some shortage in stock and said to wait for 48 hours to give me an update from the concerned department. Then, I followed up again next day and they said 48hrs not completed and wait till that time and when that time was over I called up again and they said it will be connected the next day, they have given the material to engineer and he will come and install it the next day (Sunday 13th March). I contacted them again and got the information that between 4 and 5 pm it will be installed today. After 5pm when I contacted these guys said that it will take another 2 days. I was wondering how could these guys make such false promises, so where had the material gone if it was given to the service engineer to install at my premises, did he install it somewhere else or what,how dare these guys are making such false promises. I asked for the numbers for escalation, but no number was given, finally I saw the reviews here and I wanted to share my plight. I called, them again and said I don't want such sort of connections. Also, I am trying to escalate it to higher levels somehow.
Mar 13, 2011 Rating
Worst Experience - New Tatasky+HD ConnectionNEW by: Rajesh
I had the worst experience in my life by going for new TATA SKY HD connection in Bangalore. I will advise Aamir Khan to review his endorsement for TATA SKY.
I was surprised to see the same matching experience many others had with TATA SKY connection. Had i seen the reviews earlier I would never have approached these guys.
I approached through phone for a new connection on 6th March and I was told that it will take 48 hours, after completion of 48 hrs, when I contacted them they said it will take 72hrs, then I waited for that to complete. After 72hrs when I contacted they said, there is some shortage in stock and said to wait for 48 hours to give me an update from the concerned department. Then, I followed up again next day and they said 48hrs not completed and wait till that time and when that time was over I called up again and they said it will be connected the next day, they have given the material to engineer and he will come and install it the next day (Sunday 13th March). I contacted them again and got the information that between 4 and 5 pm it will be installed today. After 5pm when I contacted these guys said that it will take another 2 days. I was wondering how could these guys make such false promises, so where had the material gone if it was given to the service engineer to install at my premises, did he install it somewhere else or what,how dare these guys are making such false promises. I asked for the numbers for escalation, but no number was given, finally I saw the reviews here and I wanted to share my plight. I called, them again and said I don't want such sort of connections. Also, I am trying to escalate it to higher levels somehow.
Mar 11, 2011 Rating
false propagandaNEW by: Anonymous
I have wanted to take TataSky DTH at my residence by choosing and paying for the channels of my choice Under "MAKE YOUR OWN PACK" option and approached several service providers at Guwahati(Assam)in this regard but all of them told me that I am not allowed to do so at Guwahati although the facility is mentioned in the brochure of TataSky DTH shown to me by them.
This is clearly a violation of norms set by TRAI
Mar 11, 2011 Rating
false propagandaNEW by: Anonymous
I have wanted to take TataSky DTH at my residence by choosing and paying for the channels of my choice Under "MAKE YOUR OWN PACK" option and approached several service providers at Guwahati(Assam)in this regard but all of them told me that I am not allowed to do so at Guwahati although the facility is mentioned in the brochure of TataSky DTH shown to me by them.
This is clearly a violation of norms set by TRAI
Mar 02, 2011 Rating
tata sky should just fold up and stop sellingNEW by: Renuka Viswanathan
Tata sky has the most atrocious service centres especially the one at Bangalore. Several times I have found it unresponsive when the Mumbai and Chennai centres are awake and actually reply to telephone calls. The Bangalore centre obviously doesn't believe in 24 hour service and are snoozing till 8 or 9 am every morning. I had been informed by the service centre for Bangalore that I would get my cable installation in 72 hours when I called them early on 26th February and that someone would call me within 24 hours. After 48 hours when nobody called me I called them again on 28th morning and was assured that somebody would call me within 2 to 4 hours. Well nobody called so I again called them on 1st March morning. I was told that they were only expected to instal the connection within 72 working hours and that I would definitely (!) get a call by the afternoon. Same story, no call! So I call again on March 1st afternoon and am assured that I will get a call immediately. No call again and I call on 2nd March morning. Etc. etc. So far I have made 7 calls and nobody has the grace to call back and as for 72 hours of response oh boy I'll be lucky if these "gentlemen" respond by the next century. tatasky has really tarnished the tata name particularly in Bangalore. I'm burning their card and shifting immediately to other more responsive cable operators
Mar 02, 2011 Rating
TATAS THE LOOTERENEW by: Anonymous
HI,
MY TATASKY SECONDARY BOX IS NOT FUNCTIONING SINCE LAST 10 DAYS. I CALL THEIR CUSTOMER CARE HELPLINE THEY SAYS IT WILL BE RESOLVED WITHIN 24 hr AND THEIR SERVICE MAN CAME WITHOUT EQUIPMENTS ASKING FOR COMING NEXT DAY. BUT EVER SINCE NO-ONE HAS TURNED-UP. ALSO Rs125 HAS BEEN ALREADY DEDUCTED FROM MY ACCOUNT.
AND ON EVERY CALL THEY SAYS ITS A TECHNICAL PROBLEM AND THEY CAN'T DO ANYTHING NOW... IT WILL BE RESOLVED WITH IN 24 hr.... THAT DIDN'T CAME YET...
HELP HELP HELP..... FROM THESE LOOTERAS
Mar 02, 2011 Rating
TEN ACTIONNEW by: Anonymous
I WANT TO WATCH TEN ACTION ON TATA SKY
Feb 21, 2011 Rating
UNDUE PROMISE NEW by: MANORANJA JENA
I AM VERY DISSAPOINT WITH THE DTH SERVICE PROVIDER AFTER PAYMENT CREDIT TO THE RESPECIVE ACCOUNT THE STAFF ARE FORGETING THEIR DUTY AND OBLIGATION TO INSTALL THE DTH AT CUSTOMERS PREMISES SINCE 72 HOURS HAS BEEN PASSED BUT A SINGE CALL I HAVE NOT RECEIVED IS THERE ANY WAY TO GET BACK MY MONEY I DONT WANT THAT CONNECTION ANYMORE PLEASE GUIDE ME
MANORANJAN
MOB-9910317751
Feb 16, 2011 Rating
Cheating NEW by: Saby
we are very disappointed with your service ,
PErson took so much time to understand our concern.
Made us to wait for long saying that the supervisor is busy and i had to wait and finally say that i cannot wait any longer .
Then the person mentioned that they will call back before tomorrow 12 O Clock.(ISD 10.30PM - Time of call)
My concern: what are the contents of lifestyle gold package?
Why active cooking channel is not part fof this package , when from it was removed and why without any information ? And your executive gave the most funny reason for it , which i cannot accept !!!!!!!i want to send the snap of the package list shown on my TV for your reference ...how to send ?This is cheating.
Its like to add all show it as a package and without the knowledge of the customers slowly remove one by one and then charge them seperatly .
Hopeless. Customer ID 1018435592
Feb 15, 2011 Rating
I am dealer of Tata SkyNEW by: Anjan
As even I am Dealer of Tata Sky, I Don't Know how to escalate. Because they don't have any escalation matrix. So imagine how they provide support to end user...
Jan 05, 2011 Rating
No Proper Recharge package optionsNEW by: Prashant
I am all redy using TATA SKY and I could find the recharge pakages not at all good ....it seems they are lotting the customers
Prashant
Dec 05, 2010 Rating
Awful customer service of Tata SKYNEW by: Anonymous
After several complaints on really bad quality of reception... "No signal" on most of the channels even when it is not raining....finally the technical team called up to confirm the time visit. But they didn't turn up at the scheduled time and despite several calls to their call centre, no one turned up all day.
Technicians turn up the next day, without the required equipment and go back with out resolving the problem. There is no response thereafter from the call centre or any of their executives despite several calls and e-mails.
After paying Rs.6000 for an annual pack... i'm watching a blank screen. Its the worst customer service centre i ever came across. Would like to cancel my subscription if it is possible
Dec 01, 2010 Rating
very poor service NEW by: S.Raja
i was registered my new tata sky connection on november 20 2010 thru phone and my coupon number is 6092684.i got a confirmation message from customer care that with in 4 hrs of time tata sky team will contact but for more than 2days no body contacted and i again called to customer care and they provided the reference id and informed me with in 3days, installation will be done but after that no body contacted even after 1 week.again i called customer care again got the same information . till 30th i waited nobody contacted so i fed up and tared the coupons from tata sky and i purchased new airtel dth ,within 30 minutes i got the best service.
S.RAJA
8870715570
Nov 23, 2010 Rating
TATAS / TATA SKY THE CHEATNEW by: Anonymous
I WAS CHEATED OF RS 600 WITHIN 2 DAYS FROM 22.11.10 TO 23.11 10 BY TATASKY CUSTOMER SUPPORT EXECUTIVE AND HELP DESK. MY CUSTOMER ID 104626811. I HAVE MADE ONLINE PAYMENT FOR MY ACCOUNT ACTIVATION OF TATASKY DTH I PAID RS 400 ONLINE AND VERIFIED MY BANK TRANSACTION ID 032683852754 .THE SAME AMOUNT WAS DEDUCTED. BUT MY ACCOUNT AT TATASKY REMAINS UNCHARGED. ON 23.11.10 IN THE MORNING I WAS TOLD BY MADAM THAT I CAN PAY RS 400 AGAIN AND THE LOST AMOUNT WAS DUE TO ERVER PROBLEM AND WILL BE REMITED TO MY ACCOUNT.WITHIN14 DAYS. I MADE ANOTHER TRANSACTION FOR 200 RUPEES. THE SAME PROBLEM.MY ACCOUNT NOT CHARGED AND ONEY DEDUCTED.THESE PEOPLE HAVE GROWN TO LOOT CUSTOMERS AND FILL THEIR BELLY
Nov 23, 2010 Rating
TATAS / TATA SKY THE CHEATNEW by: Anonymous
I WAS CHEATED OF RS 600 WITHIN 2 DAYS FROM 22.11.10 TO 23.11 10 BY TATASKY CUSTOMER SUPPORT EXECUTIVE AND HELP DESK. MY CUSTOMER ID 104626811. I HAVE MADE ONLINE PAYMENT FOR MY ACCOUNT ACTIVATION OF TATASKY DTH I PAID RS 400 ONLINE AND VERIFIED MY BANK TRANSACTION ID 032683852754 .THE SAME AMOUNT WAS DEDUCTED. BUT MY ACCOUNT AT TATASKY REMAINS UNCHARGED. ON 23.11.10 IN THE MORNING I WAS TOLD BY MADAM THAT I CAN PAY RS 400 AGAIN AND THE LOST AMOUNT WAS DUE TO ERVER PROBLEM AND WILL BE REMITED TO MY ACCOUNT.WITHIN14 DAYS. I MADE ANOTHER TRANSACTION FOR 200 RUPEES. THE SAME PROBLEM.MY ACCOUNT NOT CHARGED AND ONEY DEDUCTED.THESE PEOPLE HAVE GROWN TO LOOT CUSTOMERS AND FILL THEIR BELLY
Nov 11, 2010 Rating
address/email addressNEW by: Anonymous
i am not able to access the customer grievence cell no one to one contact address no email
what to do
s.natu
tata sky id 1025171743
Nov 11, 2010 Rating
address/email addressNEW by: Anonymous
i am not able to access the customer grievence cell no one to one contact address no email
what to do
s.natu
tata sky id 1025171743
Nov 09, 2010 Rating
TATA SKY, Definitly they will send TATA to SKYNEW by: Rajesh
Customer ID : 1016536656
Complaint nos. are 1-8153781585 & SR0911100430465
From last 10 days i lodged my complaint almost 20 times at your mail, call centre just to change the location of dish antenna in nearby building as I shifted to new house.
Every day I receive a call but no action. I have never seen in my life such a USELESS, PATHETIC, UNPROFESSIONAL Service provider that too from a Group like TATA.
People without ears & eyes are sitting & just killing time without any heed on customer request.
Kuch to Sharam karo besharmo, ab to jaag jao.
I want my total recharge money back from the date of my 1st complaint and bugger "apne deebe utha ke le jao" I will shift to some other DTH service provider.
TATA SKY is the Most Third Class company of TATA Group. I have lost total faith in this group.
Dear Mr. Ratan Tata, please close this company its a big disgrace on Tata group.
Nov 08, 2010 Rating
Worst Cutomer care servicesNEW by: Mrs Sharma
Hi,
We had taken a new Tata Sky connection on 31st Oct 2010 over the phone. We paid through credit crd for New connection and the package we were interested in. We got the sms confirming the activation of services and next day installation was done at our address in New Delhi.
After 3 days of installation we got a message on screen that we should recharge our account immeditely to continue the services. We immeditely called up Cust care for the same gave him all the details of payment made for Annual subscription. The exec. gave us the confirmation that there is some error and my services will be activate soon. Now today is the 6th day and after following up with cust care exec. muliple times in a day, our services are still deactivated and nobody sesm to take any corrective action to rectify the problem.
I have no clue where i can escalate this since they dont provide any number to register complaint. If any one has any contact details which can be of our help please send it on sonalsitm@gmail.com
Thanks
Oct 27, 2010 Rating
Channal Required Reginol Language For Tamil and MalayalamNEW by: Anonymous
From :
D.Antonysamy : Subcriber ID : 1055057770
No.8820,A'Type,TNHB.
Near ICMR Hospital / Nagathamman Koil.
Ayapakkam
Chennai - 600077.
Cell: 9444035897.
Dear Sir,
Yesterday i have installed new connection from TATA Sky DTH. and Paid On line Rs,2844.One Year Plan. I am request For Reginal Language only TAMIL & Malayalam and Follwoing:
JAYA TV / JAYA MAX / JAYA News/ Sun Tamil All./ Kalanger Group all/ ZEE Tamil / Vasanth Tamil / Mega Tamil / Caption Tamil / Makkal Tamil / Discovery Tamil / Malayalam All and Star TV / HBO/AXN/ Extra.
I am request to you Kindly nessory action please...
My E Mail : Antonysamy.D@kirloskar.com / das_koel@yahoo.com
tata sky don't give free channels.but other dth services give free channels ,plese give free telugu channels.tata sky give telugu channels 10 but other dth services give 18 telugu channels
so plese give more telugu channles
Oct 09, 2010 Rating
ACTIVE DARSHANNEW by: Anonymous
MY TATASKY ID IS 1005637499
IHAVE ACTIVE THE ACTIVE DARSHAN, ACTIVE DRASHAN COST 40 RUPPES BUT SRIVENKATESWARA BAKTI CHANEL FREE CHANEL, BUT TATA SKY TAKE MONY AND PROVIDE THIS CHANNEL IN ACTIVE DARSHAN.
SIR PLESE GIVE SRIVENKATASEWRA BAKTI CHANEL SAPARATLY, PLESE GIVE SAPARATLY,ALL DTH SERVICES GIVE SAPARATLY
Oct 09, 2010 Rating
CHANNELSNEW by: Anonymous
All Branded DTH dish's programming all free channel both bakthi& generaltv's except Tatasky.what is reason? I think it is better to change to other. what is your suggestion? Email me to sraamakrushna@gmail.com.
Sep 09, 2010 Rating
Tata Sky Loot (a dark patch on the brand name TATA) NEW by: mahender
No toll free number for Tata Sky complaint.
If one by luck get a chance to get access to contact to a tata sky rep after a long musical wait, first thing the Tata sky rep is . he/she will ask you to put u on hold. holdin period may be for ever till u loose your ptience and disconnect.
My sub ID: 1031385824
I was put on hold for about 11 minutes by the rep at about 2100 hours on 09/9/10 on tele no:017266006633 by a customer care rep after i listed to all computerised music and altimately I disconnected my phone when there was no response even after 10 minutes of waiting.
The rep did not even disclose his identity. If one subcribe for any aditional pack in this service, it is near to impossible to get those packs dropped for a normal person. As soon as they get some money in one's account they start all packs whichever were subscribed in past. A person has to track his account on day to day basis to get the unwanted packs dropped. What a business, hats off to Tata's.
This is what is called the ethical business practice.
Sep 09, 2010 Rating
tata sky sucks in customer care.NEW by: SUNNY
not being able to login in the tata sky website. for adding or deactivating channel package. customer care just not equipped and trained enough to handle customer service. TATA SKY SUCKS.
Aug 24, 2010 Rating
misguiding customers and charging money in the name of HELPNEW by: Dwipendu Kar Purkayastha
On watching message on my TV, I had sent NS to 56633. My Ajay came last week. He was told that during heavy rain I receive no signal. He has gone on tarrace and changed the camera. He said, "there will not be any problem now". I had contacted your helpline and spoken to Mr. Ketan and made a complain. I still am facing same problem of "no signal" during heavy rain.After speaking with Ms Pratima on 24.8.2010, I came to know that during heavy rain the signal is disturbed and nothing can be done for that. Then I understood that there was no problem with my camera. Simply it was changed and I am charged Rs.350/-, because I had no problem with signal quality except during heavy rain. Then why my camera was changed ? I request tatasky authorities to look into the matter and my old camera is replaced which is lying with me and refund Rs.350/- to my credit immediately.
Jul 27, 2010 Rating
Series link and Alert screenNEW by: Anonymous
I am so upset with the Tatasky call center service. Last time I called they put me on hold for 37mins and then I hung up... Stupid person could not solve my query nor connect me to any senior.
My series link option does not work no longer.
And the contact details/alert screen does not come so I cant get to their contact no's.
On the webpage they dont have any email addresses nor any management reference.
Jul 26, 2010 Rating
After sales serviceNEW by: Raj
I just want to share something about Tata Sky after sales service.My STB is not receiving signals from last 5-6 days.Still Tata sky is not able to solve the problem.
I really don't know why the engineers are not able to resolve the problem immediately.R they not technically sound.
KNOCK..KNOCK.....technical support????
Jul 13, 2010 Rating
No SALES in 1 week..NEW by: Anonymous
HAHAHAHA.. this is very small thing..
I am trying to buy TATASKY for past 1 week. given 4 calls to CC and each time they say "it will be done by tomorow". imagine if this is the kind of sales they provide that what will be the quality of service post sales..
TATASKY , VP SALES.. please revert..
Jul 06, 2010 Rating
tatasky : isko laga daala to life......jhandulala.....(bole to ekdum bakvas item hai yaar..!)NEW by: Anonymous
humff.....humff.....i hv tried to contact c.c. Service of tata sky more than 50 time in last three days....as my digi com is not being powered on......! There is no response of custmer care no. I am very very angry.....!
Tata sky in real mean has the worst custmer care service i hv ever experienced! And if u r think to get new concetion...... DO NOT BUY IT AT ALL....otherwise u wil lost ur money as well as take a tession...!
Jul 05, 2010 Rating
COMPLAINNEW by: kamal tibrewala
sir,
my id no1012077317 in a positon not reciving signal from 6th july2010.i want to cancat your tollfree no but no response in both buttons 5 &6 i want to inform you what the meaning keeping tollfree no chating coustomer.
i am rakshit from gurgaon.i would like to suggest to all that tata sky services are worst. as far as my problem is concerned; my tatasky set top box is has not been working from the last 4 days.and i am constantly trying to call c.care no: but there is no response from there side,they are not responding...TATA SKY SERVICES ARE WORST,NEVER BUY TATASKY
Jun 16, 2010 Rating
Inefficient serviceNEW by: I D 1009320696
Your help lined nos faulty for several days.
Your help line is badly designed-we cannot access the lnguage until we hear all options.
After several attmpts could contact the NBengaluru no. & when complained reg the disturbance in thr EXPN channel while watching the matches but no when adves. appear, the service rep had a very irresponcible responce taht it is the concers of the channel! Taht is thequa;iyy nof Tata Sky service
May 04, 2010 Rating
contact at TATASKYNEW by: Anonymous
the number 66133001 is useful adn you will speak to the right person and also manage to address your concern. it has worked with us. good luck to the ones trying to reach to Tatasky personnel for customer help
May 03, 2010 Rating
UNNECESSARY CHARGESNEW by: sad customer
As you have posted some numbers of the mumbai office of tata sky we have called and with the help of that attained the tatasky head office numbers. That is 022-66133000, here you can contacton 66133101
Apr 01, 2010 Rating
unable to go to https://www.mytatasky.com/portalNEW by: ksudershanrao
Tatasky page is opening but once login is clicked for online transaction message the page cannot be displayed is coming what could be the reason
Nov 12, 2009 Rating
delay in Tata sky installationNEW by: venkataraman
I am facing delays for installation of Tata sky connection for past 4 days. I was assured of installation within 24 hours.!!!!!
I have spoken and been assured repeatedly by Tata Sky Bangalore offices ( 080-66233000) and also in Chennai.
This is appalling and I find no contacts to escalate this issue to.
Oct 16, 2009 Rating
Tata Sky + NEW by: Reena Daruwalla
I filled out a form on the Tata Sky site indicating my interest in knowing more about Tata Sky + since I am already a Tata sky customer. I promptly got a call from the call center (was a 040 landline number). This person called Revathi called me up repeatedly until I made up my mind about getting the new set top box and until i actually made payment of the amount of five thousand through credit card on a six month EMI basis. This was on Monday 12 October 2009. I was assured that I would receive a confirmation the next day (13th) and installation would be done on the day after (14th).
After that there was complete silence from the Tata Sky people. No confirmation, no call, no installation. I called up repeatedly spending considerable amount of time and money (their help line is not free), each time i was given assurances that the problem would be sorted out, that delivery would be made the next day etc. Yesterday (15th) I spoke with someone called Amit at the Mohali office who claimed to be a 'senior' executive and who said my complaint was registered, that I would get a call back in an hour or two and that the digicomp would be delivered the next day. Again, no response whatsoever.
Oct 09, 2009 Rating
Active GamesNEW by: Laj Panjwani
I had last month sent my comments on Active Games. Games loaded in this site are very boring and only one or two games are there rest are contests which no one can include in the games. For two weeks two three games were added and I was asked for my feedback. I thanked and gave good feedback. Again I notice they have switched over to the same pattern where one memo game is there the rest are contests. Cubix game is continued for the last one month but interesting games have been removed. On phone I was asked to give my feedback. What is the point in giving feedback if the TATA is going to do whatever is liked by them. They just do not stick to their new pattern and roll on to the same old boring pattern
Jun 01, 2009 Rating
old moviesNEW by: rajesh patel
hello,
i am your current customer ,
i had brought tatasky's set top box for better picture quality & different channels
i am satisfied for better picture quality & service ,but after having more than 150 channels
there isn't any channels showing old movies say like zee classic
please do the needful at the earliest
yours truly
thanking you
Mar 20, 2009 Rating
tatasky digicard bend.NEW by: Anonymous
hi sir my tatasky digicard bend.and insert sim displayed in my tv.how do solve this problem sir?
i am in chennai(TNAGAR).so give any tatasky dealership address sir . my email id
dsarav_28@rediffmail.com
Nov 29, 2008 Rating
Tatasky Customer service is patheticNEW by: Anonymous
I don't know why tata sky hires people who can neither understand hindi nor basic english... when u try n explain ur package details to them, they repeat it so many times to u for confirmation that u start worrying if there is some problem in the pack... Half the time u have to be searching for a number to call them, which is not available on their website... n luckily if u get to have a number, a long advertisement is all that u get. Many a times I've heard the ad for more than 15 mins and then the call gets disconnected. The last time I called in to recharge my account, the lady who answered the call, took the call and then said nothing... after long when I said hello, she says... just 2 mins ok... I held on to the call... again the same response from her... Its really frustrating. I hope the Tata Sky team takes all this to their notice n I really hope their calls are recorded n heard by someone who can help the situation
Nov 19, 2008 Rating
Non-delivery of Tata Sky Digicomp etc. purchased onlineNEW by: Anonymous
On Nov.10, 2008 evening I visited the www. tatasky.com site and saw the foloowing Festive Offer (within quotes below):
"Tata Sky digicomp + Standard installation + 400 days subscription to Super Saver Pack OR 365 days subscription to South Jumbo Pack - Rs.3999/- only.
And if you buy online using your credit card, enjoy further savings of Rs.300 by getting :
4 months free subscription to Lifestyle Gold Pack + 4 months free subscription to Education Gold Pack."
Immediately, I went for online purchase by using my Credit Card and selecting "Digicomp+Std. Installation+400 days subscription to Super Saver Pack."
In this process I provided my complete postal address at Visakhapatnam and mobile no.(098665-16424)and email id (dashguptapartha@yahoo.com)and Rs.3999/- got debited to my Credit Card.
At the end following message appeared on the computer screen (in quotes):
"Your transaction was successful.
Consider the below mentioned transaction id as SR number for future reference.
Tata Sky Transaction ID : DS1011081000006491
BillDesk Transaction ID : MCMT0811276466
Ban Transaction ID : 525474"
After that, in next 9 days (till this 19.11.08) the Delivery of the Items have not been made to my address. Every time I call the Tata Sky Helpline in Hyderabad (nos. 1-860-4256633 or 040-66006633), either the person at other end is unable to find out my order from above referred Transaction ID / SR no. OR even if one is able to trace it out, it is told to me that delivery will take place shortly. Even none of them can tell when the item will be couriered or if I wish to send a written communication on this, what are the Tata Sky address or email id. Even one lady told me I need to log in to the site and order it again without understanding that, if I order again, it will be a fresh order and I shall have to pay again.
Can anybody in Tata Sky, help me in getting the early delivery and convey the same to the given email id?
Regards,
Partha Das Gupta
HPCL, Visakhapatnam
Aug 19, 2008 Rating
Tata Sky address and phone numberNEW by: Anonymous
If you are not satisfied with the response that you get from the Tatasky call center you can directly approach Tata Sky on the following address and phone number:
Man !! it takes hell lot of time to get connected to a person at the call center desk. Whats more annoying is some "Active Whizkid..." promotional tape keeps hitting your ears repeatedly until you go mad.
